Terms and Conditions
Return and Exchange Policy:
1. The item has been strictly checked and packaged in good condition before shipping.
2. If the item is defected and the problem cannot solve after tech. support, simply send it back within 14 days and we’ll refund the full cost of the item, or we will replace a same item for you. Buyers must prepay return shipping charges and return with original package to our warehouse at Asia.
3. If the item is damaged in the process of transport, We will replace a same item for you within 30 days of purchase or send it to repair at our discretion. But you must contact us first within 72 hours after you receive the item, also show us the proof of damage.
1-2 year limited warranty.
Buyer can ship back damaged part for repair or exchange new free of charge within the warranty period.
Some printer product can ship to our service center at USA to repair, buyer need pay the shipping cost.
Product lead time 5-10 days, shipping time depend on use which shipping method.